Free U.S. shipping $40+ | Free 30-day returns

Frequently Asked Questions

We want your experience at Nomē to be a good one. Below are some of our most common questions that customers have. 

How do I return a product?

We offer free returns within 30 days of the order. To generate Merchandise must be returned within 30 days. Merchandise must not be worn, altered, or washed. Merchandise must have all tags attached and be returned in original packaging. Footwear must include the original packaging in its original condition Please Note: Shipping and handling charges are not refundable. Final Sale items may not be returned.Nomē monitors account activity and reserves the right to refuse transactions, assess fees, and/or close accounts based on order or returns behavior.

How do I exchange a product?

Need a different size or color? In order to serve you most efficiently, we do not offer merchandise exchanges. Instead, you'll get the right size or color fastest if you simply place a second order. Once we receive your return, we'll credit your account.

Need help? Please let us know how we can assist you!